Microsoft Outlook 2013 Essentials

Price Inclusive of GST
$246.10

Course Code: VTLOKOLX3 Category: Subsidies: , Subsidys: ,
SDF Subsidy SkillsFuture Credit

Learn How to Handle and Manage Emails in Microsoft Outlook

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Description

Learn How to Handle and Manage Emails in Microsoft Outlook

Course Code: VTLOKOLX3
Duration: 1 Day (7 Hours)

This 1-day practical training with emphasis on email is designed to equip users with the essential skills of using Microsoft Outlook 2013 in email communications.

This course includes lessons in email management and organising features like setting up rules to filter email into folders, powerful search tools, prioritising, tracking options, customizing as well as handling junk emails. It will address how to prevent valid emails from being classified as junk or spam.

Upon the completion of this course, participants will have developed the essential skills in handling Outlook 2013.


This Course is Suitable For

Learners with zero to little knowledge of using Microsoft Outlook 2013.

Public Sector – Division 1, 2, 3 & 4
Private Sector – Applicable to All


Course Outline

  • Introduction to Microsoft Outlook 2013
  • Understand the Outlook Interface/Environment
  • How to Create and Send Messages
  • How to Format Messages
  • How to Add Screenshots and Pictures
  • How to Add Voting Buttons to Emails
  • How to Use Email Tracking Options
  • How to Delay Delivery of Emails
  • How to Handle Attachments
  • How to Manage Contacts
  • How to Search Messages
  • How to Handle Folders
  • How to Use Various Categories
  • How to Include Signature
  • How to Set Rules and Filters
  • How to Handle Junk Emails
  • How to Modify Safe and Blocked Senders List
  • How to Work with Templates
  • How to Customise Inbox Display

For Your Delight

  Refreshments are provided for morning and afternoon tea breaks.
  A Certificate of Attendance will be given subject to 90% attendance.


Course Customisation

We can tailor this course to suit your needs in terms of course dates, times and location. If you are an organisation, we can further customise the course to meet your training needs and requirements.

Trainers

  • Daphne Wong
    Daphne Wong Trainer

    Daphne holds a Diploma in Computer Studies & 3D Design. Holds a Certified Internet Specialist certificate. Approved Trainer of the former IT Programme for office workers. She has been training for public, schools and corporate clients since 1988. Specialises in training in Internet, Microsoft Office application & Lotus Notes.

  • Kendra Ong
    Kendra Ong Trainer

    Kendra holds a BSc (Maths) and has more than 26 years of experience in IT planning, designing and programming of LANs and managing the operational support function of computer networks. Since 1995, she specialises on training in Internet, Adobe Photoshop, Macromedia Publisher, FrontPage, Microsoft Office and Lotus Notes.

  • Ow Yeong Yin Leng
    Ow Yeong Yin Leng Trainer

    Yin Leng holds a degree in Computer Science with Management and has been training since 1995 in IT in both the private and public sectors. She is a Microsoft Certified Trainerand a former Associate Trainer with the Civil Service College. Her dedication to training is well liked and appreciated by the participants.

  • Pauline Lee
    Pauline Lee Trainer

    Pauline has been training IT courses since 1992. Her experience as a programmer with a local bank, a LAN administrator cum a trainer officer with the Singapore Hotel Association and Training Educational Centre has more than prepared her to train in the areas of Microsoft Office, Internet and Frontpage. She is also certified by ITE as an industry trainer to teach the module on Coaching Skills.

  • Sherie Poh
    Sherie Poh Trainer

    Sherie holds a BSc in Computer Science with Psychology and Specialist Diploma in Web Development Technology. A corporate IT instructor since 1992, she has lots of commercial experience on a wide range of software applications.

Subsidies


This is a SDF Subsidy approved course. This grant is only applicable to companies applying course for their staff.
 


This is a SkillsFuture Credit approved course. This applies only to individuals applying and paying for the course yourself. You can use your available SkillFuture Credit to pay for this course.