Essential Digital Skills – Smartphone Essentials

Price Inclusive of GST

Course Code: VTLOKDSSE Category:

Enhance Your Life Through Your Smartphone

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Enhance Your Life Through Your Smartphone

Course Code: VTLOKDSSE
Duration: 1 Day (7 Hours)

You have a smartphone but do you know you can use it beyond just making phone calls, SMSes, basic chatting and watching Youtube videos? There are many more aspects where it can help you improve your quality of life. Do you know how? When you go online, do you know how to stay safe and not fall victim to scams and fake information?

This 1-day programme provides you with more time to get familiar with helpful features and apps. It will empower you to use your smartphone with more confidence and remain safe while adapting to your surrounding in an ever evolving Smart Nation. It will also open your world to many more activities! Covered in a fun, moderate and relaxed pace to help you learn better.

This course requires the following

  • Bring your own Smartphone (Android or iPhone)
  • An existing phone plan (with data plan preferred but not essential)

Course Outline

  • Getting to know your smartphone and settings
  • Connecting to the Internet (Wifi / When Overseas)
  • Manage your contacts
  • How to use SMS
  • Phone Calendar (Scheduling / Appointment reminders)
  • Getting to know Google Play Store
  • Essentials of WhatsApp (Stay connected with friends and colleagues)
  • All about QR Code
  • Finding Your Way and Getting There
  • How to Stay Safe (Know what is Real and what is Fake)
  • Making Online Payments with Confidence
  • Getting Connected to Government e-Services
  • Q&A Time!

This course is for

Those with with zero to little knowledge or experience in using the mobile phone (Smartphone). Also suitable for those who do not feel confident in using their smartphones.

Questions to ask yourself

I have attended a smartphone or basic digital skills course, is this course suitable for me?

If you are still not confident in using your smartphone or do not feel fully empowered in using your phone in your daily activities; this course is suitable for you.

For Your Delight

  Refreshments are provided for morning and afternoon tea breaks.
  A Certificate of Attendance will be given subject to 90% attendance.

Course Customisation

We can tailor this course to suit your needs in terms of course dates, times and location. If you are an organisation, we can further customise the course to meet your training needs and requirements.


  • Daphne Wong
    Daphne Wong Trainer

    Daphne holds a Diploma in Computer Studies & 3D Design. She also is a Certified Internet Specialist and was an Approved Trainer of the former IT Programme for office workers. She has been training for public, schools and corporate clients since 1988. Daphne specialises in training in Internet, Microsoft Office applications & Lotus Notes. She exercises patience and enthusiasm among the participants and displays a sound knowledge of the subjects taught. She has the ability to make a difficult subject simple and easy.

  • Kendra Ong
    Kendra Ong Trainer

    Kendra holds a BSc (Maths) and has more than 26 years of experience in IT planning, designing and programming of LANs and managing the operational support function of computer networks. Since 1995, she specialises on training in Internet, Adobe Photoshop, Macromedia Publisher, FrontPage, Microsoft Office and Lotus Notes. She is an ACTA Certified Trainer and a former Associate Trainer with the Civil Service College. She is also one of StarHub’s Golden Gurus (2013). Her cheerfulness and enthusiasm in training has earned her favorable commendations from her participants.

  • Ow Yeong Yin Leng
    Ow Yeong Yin Leng Trainer

    Yin Leng holds a degree in Computer Science with Management and has been training since 1995 in IT in both the private and public sectors. She is a Microsoft Certified Trainer and a former Associate Trainer with the Civil Service College. Her dedication to training is well liked and appreciated by the participants. She has vast knowledge in computer programming and applications software and enjoys imparting her knowledge and skills. She is proficient in providing training in Internet, Microsoft Office application and customised software courses.

  • Pauline Lee
    Pauline Lee Trainer

    Pauline has been conducting IT courses since 1992. Her experience as a programmer with a local bank, a LAN administrator cum a trainer officer with the Singapore Hotel Association and Training Educational Centre has more than prepared her to train in the areas of Microsoft Office, Internet and Frontpage. She is also certified by ITE as an industry trainer to teach the module on Coaching Skills. She was a former Associate Trainer with the Civil Service College. She is dedicated and patient, always able to impart her IT knowledge effectively to the participants.

  • Sherie Poh
    Sherie Poh Trainer

    Sherie holds a BSc in Computer Science with Psychology and Specialist Diploma in Web Development Technology (SWEB). A corporate IT instructor since 1992, she has lots of commercial experience on a wide range of software applications – MS Office Applications, MS Project, Lotus Notes, Web Related Applications, Programming with Visual Basic, VBA for Excel and Access. A former Associate Trainer with the Civil Service College and an ACTA Certified Trainer, Sherie always demonstrates competency and passion required of her in training.


Trainer is very patient and knowledgeable!
Chin Phui Fah, SPF


Trainer is very knowledgeable, she will try her very best to solve trainees problem during the lesson. She is very attentive and patient. Very friendly and good trainer.
Ng Kim Kuan, SPF


There are currently no subsidies or grants eligible for this course.